We look for the following characteristics in our employees: good character references, sound common sense, dependability, demonstrated work ethic, physical ability to do the work, and a desire to do a great job. We train all our new employees in our methods and to JEM standards. New employees are trained and supervised nightly to ensure they adhere to the standards to which we have set.
INSTRUCTIONAL IMPROVEMENT PROGRAM
At JEM, customer satisfaction starts with well-trained staff, strong supervision, and a commitment to quality. Our area managers conduct regular inspections, review daily logs, and support on-site teams to ensure consistent performance. Through hands-on guidance and a focus on continuous improvement, we maintain high standards that meet both industry expectations and client needs.
INSTRUCTIONAL INSPECTION PROGRAM
JEM is very proud of its high level of customer satisfaction and success due to the strict adherence of our ‘Total Quality Management Process’. Our customized inspection process is designed to meet the needs of our clients.
NIGHTLY / DAILY SUPERVISION INSPECTIONS
Weekly area supervisor inspections
Monthly area manager inspections
Quarterly senior manager inspection
SKILLS TRAINING
Training programs typically cover a broad spectrum of topics including:
